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Right of withdrawal

Information about your right of withdrawal


You have the right to withdraw from your contract within 30 days without giving any reason.
The cancellation period expires after 30 days from the day on which you or a third party specified by you, other than the carrier, acquires physical possession of the final goods. 

To exercise your right of withdrawal, please inform us:

Email: info@phantom-athletics.com 

or to:

K670 GmbH 
Phantom Athletics 
Sternhofweg 54 
5020 Salzburg 
Austria 

! This is not a return address. Returns are not accepted here. You can find all information about returns here:
Returns Center


about your decision to withdraw from this contract by an unequivocal statement (e.g. by a letter by post or email). Withdrawal can be done informally. 
In order to comply with the withdrawal deadline, it is sufficient if you send your notification of your exercise of the right of withdrawal before the withdrawal deadline has expired.
Sealed goods that are not suitable for return for reasons of health protection or hygiene and that were unsealed after delivery are excluded from the above-mentioned right of withdrawal.


Effects of revocation

If you withdraw from this contract, we will refund to you all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than 30 days from the day on which we are informed of your decision to do so To withdraw from the contract, be informed and have received the return.
We will make such a refund using the same means of payment that you used for the first transaction, unless you have expressly agreed otherwise; in any event, such refund will not incur any fees to you. We may withhold the refund until we have received the goods back.

Customers please return the goods to: 

Phantom Athletics 
Franz-brötzner-strasse 11, top 03a-a
5071 Wals-Siezenheim 
Austria

immediately and in any case no later than 30 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you return the goods before the 30 day period has expired. You have to bear the direct costs of the return. You are only liable for a reduction in value of the goods that goes beyond the normal reduction in value of the goods through checking the goods for function. 

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